About

FAQ

• Where is the store based?

  Thousand Oaks, CA

• How long will it take to receive my order?

  🛠️ Order Processing Time
  Orders are typically processed within 3 business days (Monday through Friday, excluding holidays).

  📦 Estimated Delivery Time
  Once shipped, orders usually arrive within 5–10 business days, depending on your location and the carrier’s service speed.

  ⏳ Possible Delays
  Shipping timeframes may vary based on:

  Your delivery address

  Carrier workload and seasonal volume

  Weather conditions or unforeseen events (e.g., natural disasters, customs delay)

  We do our best to ensure prompt delivery but please understand that some delays are beyond our control.

• HOW IS WORK EXCHANGE & RETURN POLICY ?

  ? EXCHANGE & RETURN POLICY
  We want to ensure that your shopping experience is smooth, transparent, and fair. Please read our return and refund policy carefully before placing your order.

  ? EXCHANGES
  We do not offer exchanges at this time. If you wish to replace an item, you may return it (if eligible) and place a new order separately.

  ? RETURNS
  Items may be returned within 8 days of delivery, including the delivery day.

  Items must be:

  Unused

  In original condition

  In original packaging

  Items that do not meet these requirements will not be accepted.

  We reserve the right to reject any return request that does not comply with this policy.

  ? RETURN SHIPPING
  Buyers are responsible for paying their own return shipping costs.

  Our original shipping cost (flat rate: $12) is non-refundable.

  If your return is approved, the return shipping cost will be deducted from your refund total.

  ? ITEMS DAMAGED DURING SHIPPING OR AFTER DELIVERY
  We carefully inspect and securely package all items before shipment.
  We are not responsible for any damage that occurs:

  During transit (shipping carrier damage)

  After delivery (e.g., due to mishandling by the customer)

  Please contact the shipping carrier directly for claims related to lost or damaged packages.

  ? NON-RETURNABLE ITEMS
  Items damaged during shipping or after delivery

  Items that are used, modified, or not in original packaging

  Items returned after 7 days

  Lost or stolen packages once marked “Delivered” by the shipping carrier

  ? DEAD ON ARRIVAL (DOA) ITEMS
  If your item arrives defective or non-functional, please contact us within 48 hours of delivery with clear photo or video evidence.
  DOA items that are verified will be eligible for a full refund, including return shipping.

  ?? WHEN WILL YOU RECEIVE YOUR REFUND?
  Once we receive and inspect your return, we will process your refund within 5–7 business days.
  Refunds will be issued to the original payment method used at the time of purchase.

  ??LATE OR MISSING REFUNDS
  If you haven’t received your refund:

  Check your bank account.

  Contact your credit card company (it may take time for the refund to post).

  Contact your bank (there may be a processing delay).

  If you’ve done all of this and still haven’t received your refund, please contact us at:

  ? [email protected]

  We are here to assist you in accordance with our return policy.

• How big are the prop money?

  They are a very similar size as real.

• Are the prop money shiny?

  Our prop money are matte; NO SHINE OR GLOSS

• I will received the same product that are in the pictures?

  Yes, you will get exactly what you see in your order.

• Do the prop bills look exactly like real money?

  They are crafted to look like real money from a distance and on camera, but upon close inspection, it is evident that they are not authentic currency. Clear distinctions, such as paper quality, ink, presidential faces, serial numbers, wording, and artwork, set them apart from real currency.

• Is there a risk of confusion between purchased prop money and real currency?

  No, our prop money features clear warning, such as and the presence of "COPY" text on the bills makes it evident that they are not real currency.

• What is the legal status of these prop bills?

  Prop money is solely intended for advertising, education, photography, and media productions. It is legally registered and copyrighted. Any illegal reproduction will be promptly reported.

• How realistic are the prop bills?

  Prop money is designed with high-resolution prints and carefully selected details to mimic real money from a distance and on camera. However, distinct features and warnings prevent its use as real currency.

• What does the "COPY" text on the prop bills signify?

  This text indicates that the prop bills are not genuine and are solely intended for media productions. The "COPY" text is clearly visible on both sides of the bills, at the right and left edges.

• Is it legal to use prop money for purposes other than intended?

  No, using prop money for purposes other than media productions, media marketing, promotions, education, or advertising is not legal. Legal consequences may arise, and serious penalties can be incurred.

• Is there an age restriction for purchasing prop money?

  Yes, the manufacturer recommends an age limit of 18 years and older.

• Do you accept orders placed outside of the US?

  we don't accept orders placed outside of the US

• IS IT LEGAL TO BUY REPLICA MONEY?

  Legal Disclaimer
  WARNING: OUR PROP MONEY IS SOLELY DESIGNED FOR TV, FILM, PHOTOGRAPHY, TRAINING AND MEDIA PRODUCTIONS. OUR PROP MONEY WILL NOT PASS AS REAL CURRENCY AND CANNOT BE MODIFIED TO LOOK EXACTLY LIKE REAL CURRENCY. IT IS A CRIMINAL AND FEDERAL OFFENSE TO ATTEMPT TO USE ANY KIND OF MEDIA MONEY PROPS TO MAKE A PURCHASE. YOU WILL BE ARRESTED AND PROSECUTED IF MONEY PROPS ARE USED IN ANY MANNER OTHER THAN MEDIA PRODUCTION, MEDIA MARKETING, PROMOTIONS, TRAINING OR ADVERTISING. THE PUNISHMENT BY LAW FOR THE ILLEGAL USE OF MONEY PROPS CAN BE UP TO 18 YEARS IN A STATE PRISON OR A $100,000 FINE, AND WE WILL ASSIST LAW ENFORCEMENT BY PROVIDING ANY INFORMATION THAT IS REQUESTED.
  The prop money has been expressly created for ADVERTISING, EDUCATION, PHOTOGRAPHY, AND MEDIA PRODUCTIONS. IT WILL NOT PASS AS REAL CURRENCY AND CANNOT BE USED FOR MONETARY EXCHANGE. "THIS NOTE IS FOR MOTION PICTURE PURPOSES; IT IS NOT LEGAL TENDER." Although the designs are meticulously crafted to simulate real currency from a distance and on camera, a closer inspection will unequivocally reveal that they are not authentic currency. Key distinctions and indicators include:
  * Printed on high-quality paper, NOT linen/cotton paper.
  * Printed using high-quality ink, NOT color-shifting ink.
  * Presidents' faces differ from real currency.
  * Serial numbers match on all bills, NOT sequential.
  * Wording, slogans, and feel differ from real currency.
  * Art is distinct from real currency .
  * Dates are different from real currency.
  * Additionally, there is visible "COPY" text on both sides of the currency notes, easily noticeable at the right and left edges for added identification.
  * PLEASE NOTE: Manufacturer recommended age 18 years and up
  All of STAR REPLICA PROP MONEY TMmoney props are registered and legally copyrighted. Any illegal reproductions will be immediately reported.
  We're always here to help! Contact us by email and we will respond promptly to your questions, comments or concerns. We're happy to help!
  Contact us at  [email protected].

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.